Close a ticket
| Requires authentication? | Yes (HTTP authentication using user name and API key) |
| Post content type | application/json |
| Response formats | JSON |
{
"ticketNo":"1",
"description":"Ticket description",
"problemCategoryId":"2",
"isSendEmailToIncidentContact":false
}
api/ticket/closeticket
| Name | Description |
|---|---|
|
ticketNo required |
Id of the ticket |
|
description required |
description for the ticket |
|
problemCategoryId required |
Id of the problem category |
|
isSendEmailToIncidentContact optional |
The value to decide whether to email to incidental contact Or not |
{
"SuccessMessage": "Ticket closed successfully!"
}